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Help centre
FAQs
Getting started
Dashboard (hub)
Network requirements
Cyber security
Network requirements
Cyber Security FAQs
Energy & Emission Reporting
Energy & Emission Reporting FAQs
Product specification
Installers guide
FAQs
Glossary
FAQs
Frequently asked questions
Socket replacement
I forgot my password
What do the colours on the plug sockets mean?
Accessibility
How does turning off water boilers and zip taps affect legionella risk?
Why do the impact indicator lights on the sockets sometimes update to different colours at different times?
How do we calculate carbon emissions?
How do we calculate our reporting savings?
Can I turn off my split AC/heating system?
Can I cut power at the fused spur to an AC unit?