What is a 'Socket Trip'?

When specific current (amps) and duration (time) conditions are met on a measurable.energy socket, it will automatically turn off. This is known as a 'Trip'. This only happens because the appliance plugged in is faulty or damaged or the socket has been overloaded (potentially through too many appliances on extension leads).

The conditions for a trip to occur are set so that appliances can operate normally without causing a trip. For example a microwave may use higher amps for short periods of time without tripping.

The conditions that trigger trips on measurable.energy sockets are:

Product	Single Appliance	Whole Socket
Double Socket	16A for 30 seconds	25A for 60 seconds
Fused Spur	16A for 30 seconds	N/A
TGX Extension Lead	16A for 60 seconds	16A for 60 seconds
TGU Desk Module	5A for 15 seconds	5A for 15 seconds
BB4	5A for 30 seconds	25A for 60 seconds

What happens when the outlet or socket trips?

The outlet or socket will no longer provide power and the indicator light will flash amber.

How do i untrip the socket?

The socket can be untripped be performing a soft reset. To do this you hold both buttons on a DG2 for 5 seconds. On an FCU/TGX/TGU you hold the one button for 5 seconds.

After holding the button/buttons for 5 seconds the impact indicator will flash to acknowledge the soft reset. This applies to both online and offline sockets.

The socket can also be untripped by logging into the Hub navigating to thew socket page and selecting the 'Reset Tripped Socket'' button under more information.