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Socket Safety Service

The Safety Service is a feature of all our plug socket hardware. When the sockets measure unsafe energy use they switch off automatically. We call this a ‘trip’. Tripped sockets can then be reset physically on the socket or digitally using the Hub.

Why do we have safety cut-offs as a standard part of our hardware?

The latest IFSEC Annual Fire Safety Report stated that there are '16,000 non-residential fires reported each year. The number one cause is overloaded plug sockets”. The second leading cause was faulty electrical equipment. measurable.energy are perfectly placed to address both of these causes.

How does the Safety Service work?

The safety service is a current and time-based system to allow flexibility for appliances that would normally and safely have spikes in energy usage. The individual outlet will trip if 16A is exceeded for 30 seconds. The whole socket will trip if the total current across both channels exceeds 25A for 1 minute.

What happens when the outlet or socket trips?

The outlet or socket will no longer provide power and the indicator light will flash amber.

How do I untrip the socket?

The socket can be untripped be performing a soft reset. To do this you hold both buttons on a DG2 for 5 seconds. On an FCU you hold the one button for 5 seconds. After holding the button/buttons for 5 seconds the impact indicator will flash to acknowledge the soft reset. This applies to both online and offline sockets.